We have answers to all your questions.
FAQs:
FAQs
Find answers to all your queries about our products and services.
-
What is the initial deposit or mininum balance?
The minimum balance or initial deposit for Susu account is GhC 10.00 and that of Savings Account is GhC 20.00 (varies from different branches)
-
Can I use any branch across Kumasi?
Yes, all our branches are opened to serve you.
-
How does the loan repayment process work?
You can generally repay your loan through consistent monthly payments over a set period, typically ranging from one (1) to five (5) years.
-
What does the loan repayments(payments) cover?
The repayments (payments) cover both the principal amount (the sum borrowed) and the interest.
-
What happens if you fail to repay your loan on time?
Missing a loan payment will negatively impact your credit score and could lead to late fees.
-
Is it possible to pay off a loan ahead of schedule?
Yes.
-
What are advantages of using our loans?
Our loans have several loan benefits such as:
-
Lower interest rates on our loans
-
Reduced fees
-
Personalized service
-
Emphasis on the financial well-being of members.
-
More questions? contact us.
